IT Team Lead


Job Location : Concord, ON, CA

Posted on : 2021-01-11T00:00:00.000000000Z

Job Description :

Toronto Film School has an opening for a full time IT Team Lead for its' Concord campus.

This role will work varying shifts that may include evenings and weekends.

The IT Team Lead provides daily support, management, upgrades and deployments of all PC and Mac systems across the campuses.

Additionally, this role provides second level support and advisement to the other IT Administrators across the company for daily activities and project deployments.

About Toronto Film School

Toronto Film School offers a fast and effective path to an exciting career in film, television, theatre, fashion, graphic design or video games.

What sets Toronto Film School apart is that right from the start students begin the transformative process of turning raw energy and creativity into the practical skills demanded by the competitive world of the entertainment industry.

Students will be filming, editing, performing, writing and designing in a high-energy environment, preparing for exciting careers within the entertainment industry – with the guidance of industry professionals and supportive faculty, who understand what it takes to succeed.

Toronto Film School has three campuses in the GTA: Dundas Square, Davisville and Concord.

Please visit for further information.

Toronto Film School is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).

If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at 1-866- 467-0661 ext. 1236.


Provide technical support and training to staff, faculty and students as required.

Monitor and provide technical support to users across the company via the IT Helpdesk ticket system.

Perform systems and application upgrades as designated by the Campus Principal and/or Manager of IT Operations and deploy throughout each campus quarterly.

Regularly review recurring administrative tasks at each location and implement changes to systems and processes as required to reduce inefficiencies.

Monitor and manage all IT related equipment, including networking switches/routers, firewall, telephones, printers, copiers, scanners, projectors

Provide after-hours emergency support when necessary.

2-5 years of progressively responsible experience within a PC and Mac hybrid environment.

a diploma in a related discipline is required.

experience in the education sector is highly desirable.

proven Windows & Apple OSX management and administration skills in a moderate to large environment

comprehensive knowledge of IP networking, troubleshooting and management

proven ability with premise wiring troubleshooting and installation

strong time-management and prioritization skills

strong business orientation with the ability to connect business needs with computing systems design and implementation

excellent oral, written and interpersonal communication skills

ability to carry out assigned projects to their completion, often several consecutively

exceptional organizational and project management skills

strong work ethic

ability to travel between both campus locations to provide support where needed, typically rotating daily however travel between both campuses within a single day may be required at times.

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