Customer Sales Rep


Company : DELUXE CORPORATION


Job Location : Midland, ON, CA


Posted on : 2021-01-14T00:00:00.000000000Z


Job Description :

Req ID: 210057WD

Receives inbound calls, email, or chats from customers regarding questions and/or issues with products and services (i.e. websites, email, web design, social media, etc.) tests, troubleshoots, and provides support to basic technical issues (i.e. forgot password, setting up an email account, errors with websites, etc.)

First interface of customer support - responds to customer inquiries via phone/chat to resolve issues, as well as addresses issues received through a ticketing system.

Professionally answers incoming customer service calls and chats (pre-sales, support issues).

Resolving issues (pre-sales, sales, support, technical support issues) placed through our ticketing system(s).

Basic Qualifications:

Education and Experience: HS/GED and 0 years

Preferred Qualifications:

Education: HS/GED

Experience: 1 year

AODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities.

If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.

Department: Call Center

Time Type: Full time


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