Customer Care Representative


Company : DELUXE CORPORATION


Job Location : Miramichi, NB, CA


Posted on : 2021-01-14T00:00:00.000000000Z


Job Description :

Req ID: 210052WD

Receives inbound calls, email, or chats from customers regarding questions and/or issues with products and services (i.e. websites, email, web design, social media, etc.) tests, troubleshoots, and provides support to basic technical issues (i.e. forgot password, setting up an email account, errors with websites, etc.)

First interface of customer support - responds to customer inquiries via phone/chat to resolve issues, as well as addresses issues received through a ticketing system.

Professionally answers incoming customer service calls and chats (pre-sales, support issues).

Resolving issues (pre-sales, sales, support, technical support issues) placed through our ticketing system(s).

Basic Qualifications:

Education and Experience: HS/GED and 0 years

Preferred Qualifications:

Education: HS/GED

Experience: 1 year

RSRDLX

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

Department: Call Center

Time Type: Full time


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