Company : mdf commerce
Job Location : Laval, Québec, CA
Posted on : 2021-01-14
Job Description :
mdf commerce inc. is a global leader in the development of a broad set of software-as-a-service (SaaS) solutions that optimize and accelerate commercial interactions between buyers and sellers. Our platforms and services empower businesses around the world, allowing then to generate billions of dollars in transactions on an annual basis.
Our Supply Chain team is looking for a Technical Support Agent. Under the supervision of the Technical Support Manager, the candidate will participate in the integration, configuration and troubleshooting a variety of issues on our platform in accordance with customer expectations and SLA intervention time limits and procedures.
- A flexible work schedule (37,5 hours/week) in a friendly and dynamic environment.
- Competitive salaries, a comprehensive group insurance plan as of day 1 and access to an employer-sponsored share purchase plan after three (3) months.
- In addition to your vacation weeks, we offer you two (2) personal days, five (5) sick days and you get to enjoy a well-deserved paid break during the holiday season!
mdf commerce : who are we?
A well-established Quebec company since 1996, we are experts in the development and operation of electronic business networks.
With 600+ employees in Canada, the United States, Europe and China, mdf commerce strives to provide a work environment that focuses creativity, flexibility and collaboration.
How do we do it?
We hire motivated, passionate team players who aren’t afraid to roll up their sleeves and who take pride in contributing to a common goal.
The position to be filled is within the Supply Chain team and more specifically on the following product:
InterTrade Technologies Inc., a mdf commerce product, is a provider of supply chain support solutions through a managed EDI network and product data synchronization services. InterTrade serves thousands of customers in North America and abroad.
Only selected candidates will be contacted, but we thank you for your interest in the company.
mdf commerce adheres to an equity and equality in employment program.
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